Spotlight on Excellence

Thinking, always thinking. That’s Jennifer Hui. She’s been with Corporate Synergies and our proprietary employee benefits support team, BenefitsVIP, since 2006, soon after it all began!

Jen is genuinely an advocacy all-star who regularly assists our clients’ benefits participants with Rx & services authorizations, billing/coding issues, in-network provider searches, submitting claims, and more. She is an active and empathetic listener, always ensuring our clients’ concerns are addressed promptly and effectively.

From Jen’s department leader:
“Jen’s strong communication skills and problem-solving abilities have led to numerous successful resolutions, often exceeding customer expectations. Jen is always willing to go the extra mile, whether it’s by assisting colleagues or taking the initiative to streamline processes. One of her remarkable strengths is her ability to uplift the team spirit, often providing humor and camaraderie throughout the day.”

Jen’s renowned customer service supports our clients so they can focus on other HR matters. If employees are faced with coverage denials or claims questions, BenefitsVIP advocates can take the case and track down solutions. All of our advocates have a direct line to carrier and provider decision-makers and can often get answers faster than employees.